Technical Support:
  http://www.dc-sakura.com/English/onlineform/

  User Support (Other issues):
 Please send an email to support@dc-sakura.com
with any questions, suggestions, or comments that you may have.

[ User-Support FAQs ]

Can you resend my license code?

Yes, we can.
Please send an e-mail from your e-mail address that has been registered in our database.
(By default, the e-mail address that you used to purchase has been registered in our database.)

I'm afraid that we CANNOT accept the request from your e-mail address
that has not registered in our database. Please change here.

Please fill out the following form and send it to support@dc-sakura.com

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Subject: Resend my license code.

1) Please write your name here.

2) Please write your e-mail address that has been registered in our database.
(We will resend to the address.)

3) Did you change  your registered e-mail address in our database?
(Yes, or No, or I forgot.)

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For example....
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Subject: Resend my license code.

1) George Washington

2) abcdef@dc-sakura.com

3) Yes

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How to change your e-mail address in our database.

Please send an e-mail from your e-mail address that has been registered in our database.
(By default, the e-mail address that you used to purchase has been registered in our database.)

I'm afraid that we CANNOT accept the request from your e-mail address
that has not registered in our database.

Please fill out the following form and send it to support@dc-sakura.com

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Subject: Change my e-mail address.

1) Please write your name here.

2) Please write current e-mail address that hat has been registered in our database.

3) Please write the new e-mail address that you would like to change the above one to.

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For example....
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Subject: Change my e-mail address.

1) George Washington

2) new-address@dc-sakura.com

3) old-address@dc-sakura.com

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